Maneuver and Values-Based Leadership in Business

Interactive forum for the exchange of ideas pertaining to: the experiences of the change management consulting and hands-on leadership training firm, Santamaria & Martino LLC and the message of our book, The Marine Corps Way, which applies military strategy and leadership to business

My Photo
Name:
Location: United States

Wednesday, October 05, 2005

Learning to Lead – Outside Your Comfort Zone

Many businesses and academic institutions struggle with teaching their people how to lead: classroom-based instruction is often criticized for being “too theoretical” and “intangible”, while “feel good” events, such as ropes courses, fail to relate to real-world business needs.

Below, we describe how we custom-tailored an intense, “hands-on” leadership training / team-building event aboard sailboats to the real-world business needs of a highly regarded asset management firm. For those of you familiar with the Wharton Leadership Venture to Quantico, this sailing event was the same experience as the U. S. Marine Corps’ famed Leadership Reaction Course (LRC) – in a non-military environment.

Event Design

Our over-riding intent was to take participants outside of their respective “comfort zones” by placing them in conditions of simulated uncertainty and urgency and challenging them to maintain their composure, make rapid-fire decisions, and collaborate. Rotating through “captain” and “crew” positions on the boat, everyone had the opportunity to lead his/her team, and everyone gained a greater appreciation for each other’s contributions in the process.

After each race, we provided participants with immediate feedback on individual leadership skills and team dynamics. Because of the high (and increasing) level of difficulty, learning occurred through "a-ha!" experiences of self-realization, and we were able to identify tendencies that otherwise would not have manifested themselves during everyday firm operations.

Said participants:

  • “I thought it was a great experience – definitely difficult and sometimes frustrating, but very beneficial. The theme was decision making in the face of uncertainty and that is what we were forced to do . . . Next time I'm going to wear my hockey helmet”
  • “Personally, I found [being pushed outside of my comfort zone] extremely rewarding . . . an effective way to see what you're capable of”
  • “I thought it was fantastic that we received immediate feedback during the day. The comments that Vince & Jason had for me, really made me aware of how I am in the office. I learned that it is important to focus on a goal, but you have to be aware of what's going on around you and with your own team members. I also learned a lot about my colleagues”

Event Description

Along with certified sailing instructors, we joined four 4-member teams for four 1-hour races aboard identical 24ft J/24 sailboats.

Race 1 – “No Designated Leader . . . Then Sail Backwards.” After the crews learned about basic sail control, seamanship, and safety in the harbor, we moved to the start line and began our first race – without designating a team leader. And for the last leg of the race, boats sailed backwards. Our aim here was to see: 1) who was willing to take charge of the situation while still listening to his/her crew and 2) which teams were able to agree on a race strategy and roles & responsibilities in the most expedient manner

  • “I think getting together to communicate on a non-technical basis helps each of us understand better where the other person is coming from. Needing to work together was definitely good. I liked the fact that with the boat underway, there was no chance to debate about who would take the lead. Fast action was required so under the circumstances people were ok accepting orders whereas they might not have been if urgent action wasn't needed”

Race 2 – “Sail Change.” In this race, we designated a team leader but introduced two major disruptions: an unannounced sail change (i.e., “change the jib now”) and a subsequent announced sail change (i.e., “at the buoy 200 yards ahead, you will need to change the jib again”). Our aim here was to see: how the leader was able to 1) react to rapidly changing events and 2) then prepare for a reoccurrence and communicate a plan. Crews that proactively anticipated potential problems (and captains that provided advance notice of upcoming decisions) were able to avoid crisis situations that required heroic yet reactive efforts to “put out fires”

  • “I learned a lot about communication - what works, what doesn't, different approaches to try with different team members”

Races 3 & 4 – “Inclusive Team Leader.” In this race, the team leaders were blindfolded, and we challenged them to rely completely on the observations and recommendations of their crews to navigate the sailboats. Our aim here was to see: 1) how the boat captain was able to leverage diverse inputs from the crew to make decisions in the face of uncertainty and 2) what level of comfort the boat captain had with an impaired sense of control. Boats were successful when crewmembers provided blindfolded boat captains with detailed, tangible descriptions – in a unified voice

  • “The blindfolded exercise was incredible. It made me more conscientious of how I could improve on my own communication skills”

Event Wrap-up

After the races, we related lessons learned from the day’s activities and prescriptions from our book, The Marine Corps Way, to the firm’s specific business needs – communication, people development, and defining / reinforcing culture – in a relaxed dinner setting:

  • “I found the dinner presentation and discussion afterwards as useful as the exercise itself”
  • “Without [the wrap-up] presentation, the day would have been left hanging a bit, but it really tied everything together. Military-related analogies and anecdotes definitely keep people's attention”

Observations

Across all teams, we noticed two noteworthy trends:

Teamwork: we were most pleasantly surprised with the exceptionally high degree of cooperation and composure that all boat crews displayed: teammates were quick to help one another, boat captains maintained their poise under challenging conditions, and everyone was very receptive to the input of their colleagues

Leadership: In general, boat captains appeared reluctant to take charge of and direct their crews. Many boat captains attributed this reluctance to the high degree of uncertainty (which was “by design”): their lack of familiarity with sailing hindered their ability to make decisions with confidence.

  • Our advice to reluctant boat captains: Remember the "80% Rule"** - the longer you wait to make a decision and provide your team with a general strategic direction, the more likely are competitors – who may be just as uncertain and uncomfortable as you – to make a decision and move ahead – while your sailboat remains stalled . . . pointing directly into the wind (**the "80% Rule" holds that any decision made with more than 80% of available information is hesitation)

Click here if you would like us to notify you of new postings, which will occur on the fifth day of each month

37 Comments:

Blogger easy said...

More haste, less speed.........................................

3:16 AM  
Blogger 開心唷 said...

Unable to give you a heart. so have a reply to push up your post. ........................................

3:33 AM  
Blogger 怡芳 said...

sexy girl6k聊天室尋夢園色情圖貼美女聊天室請認明aooyy com小魔女自拍正妹寫真正妹裸照正妹桌面sexav999免費影片星野亞希個人資料星野亞希t恤星野亞希t星野亞希走光星野亞希資料星野亞希裸照星野亞希寫真集 sneaker lover星野亞希寫真集 完全 copy星野亞希寫真集bt下載星野亞希三圍視訊 辣妹美女 視訊線上免費av影片台灣情網色xd成人圖區露點girl5320av一葉情貼影色網77p2p影片區utobe影片成人文學情色遊戲jp成人情人視訊聊天非常好色6 0下載正妹日報成人版成人交友人之初貼圖區avooo影音1111視訊5278論壇5278影片網85cc 免費影城

1:13 AM  
Blogger GeraldF_Rotter雅慧 said...

Nice Post~!!!. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6:44 PM  
Blogger 志源 said...

TAHNKS FOR YOUR SHARING~~~VERY NICE ........................................

1:57 AM  
Blogger 欣穎啟佐 said...

ut聊天77p2p85cc85st85街視訊視訊聊天ava片a片下載成人情色色情影音視訊聊天洪爺影城洪爺免費視訊免費a片免費一對多utsogo論壇ut聊天室成人片免費看................

1:21 AM  
Blogger 啟佐 said...

cool blog,期待更新........................................

8:52 AM  
Blogger 韋于倫成 said...

想像力的力量比知識更加巨大。........................................

6:56 PM  
Blogger 裕以 said...

北台灣視訊 情色視訊小站 拓網aio交友愛情館 情色視訊天堂 視訊聊天交友1799 壞朋友論壇一夜情視訊 0509電話視訊聊天 視訊影音聊天fm358 sex免費成人影片 sex美女視訊 彩虹頻道免費影片卡通aa片 淫蕩女孩自拍 情色文學999成人性站 免費性感影片 成人漫畫-a片天堂 免費性影片 18成人space 豆豆出租情人視訊美女 QQ美女視訊秀 kk121視訊俱樂部 gogo辣妹視訊 2sex999情人輔助品a片線上試看 1111我姊是惡魔 真愛視訊聊天室 視訊網愛聊天室網路援交168論壇 北台灣視訊交友 米克綜合論壇 aio性感辣妹34c甜心寶貝貼片 交友網 sexy girl比基尼美女 免費聊天交友mm17i sex女優王國avdvd無碼 18x us 38girl 影音視訊聊天fm358 做愛視訊聊天室 性愛教學,色情 影片 免費視訊聊天aqaq 彩虹avdvd 色咪咪貼影片 avdvd免費影片 無碼avdvd無碼卡通情色 sex movie 亞洲東洋影片sexy girl,dvd 桃園視訊t 6成人網頁 無碼影片,情色交友 後宮0204movie免費影片 嘟嘟情人色網免費線上成人影片 av片-性愛 情色影片免費觀賞0204貼圖區

4:21 AM  
Blogger 佩璇 said...

生存乃是不斷地在內心與靈魂交戰;寫作是坐著審判自己。...........................................................................

4:20 PM  
Blogger 峻君 said...

i trust everything will be fine. bless you!........................................

12:43 AM  
Blogger rodriguezp said...

好棒的地方 我一定要常來~~~^^~.........................

2:44 PM  
Blogger 玫友 said...

要保持更新呦,加油!!!期待你的新文章!!!.................................................................

3:49 AM  
Blogger 俊偉 said...

人因夢想而偉大,要堅持自己的理想哦......................................................................

7:42 AM  
Blogger 陳淳 said...

知識可以傳授,智慧卻不行。每個人必須成為他自己。......................................................................

10:25 PM  
Blogger 葉婷 said...

死亡是悲哀的,但活得不快樂更悲哀。.................................................................

10:26 PM  
Blogger 立偉立偉 said...

一個人的價值,應該看他貢獻了什麼,而不是他取得了什麼.................................................................

9:11 AM  
Blogger 泓發 said...

向著星球長驅直進的人,反比踟躕在峽路上的人,更容易達到目的。............................................................

12:03 AM  
Blogger ju吳phe宇te佳ns said...

成功多屬於那些很快做出決定,卻又不輕易變更的人。而失敗也經常屬於那些很難做出決定,卻又經常變更的人.................................................................

5:33 PM  
Blogger 吳婷婷 said...

It takes all kinds to make a world.............................................................

5:34 PM  
Blogger 云依恩HFH謝鄭JTR安 said...

與其期盼別人疼你,不如自己疼自己。..................................................

8:51 PM  
Blogger 奕廷 said...

要經常發表文章 最愛你了呦............................................................

10:17 PM  
Blogger 雅俊芬凱陳許 said...

[做人難,人難做,難做人] 人.事的艱困與磨難,是一種考驗!要以樂觀歡喜之心,很珍惜地過每一天!^^............................................................

10:18 PM  
Blogger 吳玉婷 said...

大師手筆﹐果然不凡............................................................

4:46 AM  
Blogger 洪淑桓洪淑桓 said...

來看你了~心在、愛在、牽掛在,幸福才會繁衍不息^^............................................................

4:50 AM  
Blogger 吳婷婷 said...

想別人怎樣對你,你便怎樣對待別人。......................................................

8:15 PM  
Blogger 王美妹 said...

人生有些波折,才能有些成長,所以不論順逆,凡是成長、成功的助緣,都應該心存感激。..................................................

5:00 AM  
Blogger 文郭ss華賴ss添卉顏俊s任 said...

老天爺賦予了強者的能力,就是要他比弱者多擔待..................................................

10:18 PM  
Blogger 陳佑發 said...

成功可招引朋友,挫敗可考驗朋友............................................................

7:33 PM  
Blogger 魏育如 said...

生活很多細節都要小心點,請多保重 ............................................................

5:06 PM  
Blogger 凱許倫 said...

Make hay while the sun shines...................................................

10:06 PM  
Blogger 雅佳謙筑 said...

人生中最好的禮物就是屬於自己的一部份............................................................

9:28 AM  
Blogger 罗韬 said...

easier said than done. 一起努力吧!............................................................

3:34 AM  
Blogger 王辛江淑萍康 said...

請繼續發表好文!加油加油再加油!............................................................

5:02 PM  
Blogger 惠邱邱邱邱雯 said...

在莫非定律中有項笨蛋定律:「一個組織中的笨蛋,恆大於等於三分之二。」. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

12:41 AM  
Blogger 翊翊翊翊張瑜翊翊翊 said...

新手上路哦~請大家多支持(・ˍ・*) ............................................................

1:05 AM  
Blogger 佳張張張張燕張張張張張 said...

很有趣~~感覺很好的blog,祝您人氣長虹..................................................................

7:32 AM  

Post a Comment

<< Home